FAQs

Do you offer consulting?

Consulting is offered on a limited basis to select clients on a case-by-case basis. Consulting rate is to be pre-paid by client 24 hours prior to Skype consultation. Fees are non-negotiable and non-refundable.

Do you offer in-person consultations?

No. All consultations are conducted via Skype.

I have to re-schedule my consultation, will I be still be charged?

Requests to re-schedule consultations must be submitted 24 hours prior to previously agreed upon and scheduled consultation session.

All requests submitted within less than 24 hours notice will forfeit the consultation session and fees will not be refunded.

What are your service rates?

Services are secured via a monthly retainer. Retainers are based upon a flat monthly rate (USD). All retainers are to be pre-paid in full prior to service commencement. No partial payments will be accepted. For an RFP, email: info@cotterthecreative.com Retainer fees are non-negotiable and non-refundable.

What methods of payment do you accept?

PayPal and checks.

I have another question that is not listed here.

Please email: info@cotterthecreative.com