FAQs

Where are you located?

Our headquarters are located at the Pacific Design Center in the heart of West Hollywood, California and we proudly service clients worldwide.

Why don’t you have clients listed on the site?

First and foremost, we absolutely love our clients. In saying so, we are proud of the work we accomplish for our clients and welcome the opportunity to discuss in detail during new client business meetings.

What are your service rates?

Services are secured via a monthly retainer. Retainers are based upon a flat monthly rate (USD). All retainers are to be pre-paid in full prior to service commencement. Additionally, clients have the option to pre-pay in increments of 3, 6, 9 and 12 months at a discounted rate per selected pre-payment tier – because that’s just good business!

For pricing inquiries, email: info@cotterthecreative.com

What are your service agreement lengths?

To provide an optimal showcase of ROI for new clients in addition to onboarding time and costs incurred by our agency, our service agreements now begin at 12 months (non-negotiable).

Any agency would love your business (ours included!) however, we prefer to establish ongoing business relationships beginning at a minimum of a one year commitment. Service agreements of this length have proven to best provide our agency the amount of time necessary to identify, connect, cultivate and leverage ongoing relationships with our client’s customer bases so that we may best reflect substantial reports. Like anything else in life all good things come with hard work, dedication and time.

Understandably this commitment level may not be suited for every business. With that said, we do recommend thoroughly exploring all of your business options in addition to our agency to see what may best fit your present business needs.

What methods of payment do you accept?

Checks are preferred.

Do you offer consulting services?

Selectively. Please inquire via: info@cotterthecreative.com

I have another question that is not listed here.

Contact: info@cotterthecreative.com